Coastcoil - Support

Need help with Coastcoil? We're happy to help.

Email: [email protected]
We usually reply within 2-3 business days.

Frequently asked

How do I restore my purchases?

Open the in-game store and tap Restore Purchases. Purchases restore to the same Apple ID or Google account you bought them with.

I bought diamonds or a pack but did not get it.

Make sure you're online, then reopen the store and tap Restore Purchases. If it still does not appear, email us with your purchase receipt and we'll sort it out.

My progress disappeared or I got a new phone.

Progress is cloud-saved to your store account and Game Center. Sign in with the same account on the new device and your progress should sync. If it does not, contact us.

How do I turn off personalized ads?

On iOS, deny tracking when the App asks, or open Settings, Privacy & Security, Tracking. On Android, reset or limit your advertising ID in system settings. You'll still see ads, just not personalized ones.

How do I delete my data?

Email us your Game Center handle or in-game display name and we'll delete the data tied to your player ID within 30 days. See our Privacy Policy for details.

Report a bug or suggest a feature.

Email us and include your device model and iOS or Android version.